4 Slots Of Ram In Laptop

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My motherboard is a ASUS Prime Z270-P and the CPU is a I7-6700K. The RAM is Ballistix Sport DDR4-2666 Slots 1 and 2 on my M/B work fine but if I try 1 and 3 or 2 and 4 then all I get is a blank screen. The fans etc are running but nothing is on the screen. I have an Acer Aspire 5742 laptop which came with 2 memory slots each able to hold 4 GB of RAM. I added the maximum RAM, totaling 8GB. I now need to add more, but it will only hold 8 GB. New Merch available!Faster stickers or schedule a call with Carey:Carey’s Win.

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4 Slots Of Ram In Laptop Computers

This is sort of a reassurance question since I'm just about to upgrade my RAM. Right now I have both sticks next to each other instead of in a 1-3 or 2-4 configuration. Every time I boot my PC, a reminder pops up saying to put them in 1-3 or 2-4 for optimal performance but when I do that and turn on the PC, all the hardware switches on but the boot up won't initiate which I assume is the BIOS not starting. Do you know if its faulty RAM sticks or something else like a motherboard problem?
RAM - Corsair 2400mhz, DDR4, 8GB (both)
Motherboard - ASUS PRIME Z270-P